Issues Tracking between its Customers’ US-based Staff and MedValue’s India operations. “WMS revolutionizes the way our clients interface with our support staff in India”, said CEO Raj Vaswani from MedValue’s Chicago headquarters. “As more and more Insurance companies, Third Party Administrators, HMOs, PPOs, Health Plans, and Physician MSOs are freed up from managing ineffective employees and come to realize the outstanding cost-benefits they derive from our offshore talent and services, we want to make sure they gain greater efficiencies and turnaround times in their operations, too.

MS is the cherry on top of the sundae”, says Vaswani. “If the strong team of college-educated claims processing staff isn’t enough to help instantly handle high volumes enabling our customers to grow their operations, our clients become true-believers when they see how seamless WMS has made working between their staff and their extended team in India at our centers. Productivity increases dramatically and knowledge is shared easily between new and existing employees”.

Vaswani shares goes straight to the bottom line “With WMS, clients are speeding up adjudication of paper HCFA-1500s and UB-92s by quickly identifying and providing missing information that is holding up claims”.MedValue Workflow Management System for Claims Processing is built using state-of-the-art Microsoft based technologies and is an integral part of the MedValue Platform; the robust business architecture designed to deliver custom offshore outsourcing solutions for the Insurance Claims Processing market.

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